Question 1

How do carriers get matched on GetHaulDirect?

Accepted Answer

Carriers set their preferred lanes (origin states, drop states, equipment, max distance) and the matching engine routes posted loads that fit in real-time. The first carrier to tap Accept on a matched offer gets it; offers expire if no one accepts so loads keep moving.

Question 2

Do carriers pay anything to use GetHaulDirect?

Accepted Answer

No. Carriers pay $0 to register, $0 monthly, $0 per accepted load, and no factoring fee. The 5% platform fee lives on the shipper side, transparent on the rate confirmation. Carriers see and receive the full posted rate, less the standard 2.9% Stripe ACH processing line.

Question 3

How fast do carriers get paid?

Accepted Answer

Stripe Connect ACH payout typically lands in the carrier's bank account ~2 business days after proof-of-delivery is uploaded and verified. No factoring middleman, no 30/60-day broker terms.

Question 4

What does a carrier need to onboard?

Accepted Answer

Active FMCSA authority (DOT/MC), current insurance certificate (cargo + auto-liability), and identity verification through Sumsub KYC on the principal driver. Total onboarding time is usually 10–20 minutes once documents are uploaded.

Question 5

Can owner-operators use GetHaulDirect?

Accepted Answer

Yes. Single-truck owner-operators with active MC authority can sign up exactly the same as multi-truck fleets. The platform was built to remove the broker-margin layer that hits owner-ops the hardest, so the rate-per-mile math typically favors solo operators on direct-shipper freight.

Live Fleet — trucks