Question 1

How do carriers get matched on GetHaulDirect?

Accepted Answer

Carriers set their preferred lanes (origin states, drop states, equipment, max distance) and the matching engine routes posted loads that fit in real-time. The first carrier to tap Accept on a matched offer gets it; offers expire if no one accepts so loads keep moving.

Question 2

Do carriers pay anything to use GetHaulDirect?

Accepted Answer

No signup fee, no monthly fee, no per-load fee, no factoring fee. The platform takes a flat 5% of the load rate, deducted from the payout — on a $2,000 load the carrier receives $1,900. It is shown on the rate confirmation before you accept, and there is no separate processing charge on top.

Question 3

How fast do carriers get paid?

Accepted Answer

Stripe Connect ACH payout typically lands in the carrier's bank account ~2 business days after proof-of-delivery is uploaded and verified. No factoring middleman, no 30/60-day broker terms.

Question 4

What does a carrier need to onboard?

Accepted Answer

Active FMCSA authority (DOT/MC), current insurance certificate (cargo + auto-liability), and identity verification through our in-house identity KYC on the principal driver. Total onboarding time is usually 10–20 minutes once documents are uploaded.

Question 5

Can owner-operators use GetHaulDirect?

Accepted Answer

Yes. Single-truck owner-operators with active MC authority can sign up exactly the same as multi-truck fleets. The platform was built to remove the broker-margin layer that hits owner-ops the hardest, so the rate-per-mile math typically favors solo operators on direct-shipper freight.

Live Fleet — trucks