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◉ Contact — We answer

Talk to a human.

Questions about a load, a payout, carrier verification, or just how the platform works? Reach us by email, in-app chat, or phone — real people, no phone-tree.

Support email
support@gethauldirect.com

Loads, payouts, verification, account help. Fastest for anything tied to a specific load or shipment.

Phone
+1 (929) 955-5099

US business hours, Eastern time.

In-app chat
Support widget

Use the “Help” button in the bottom-right of any page — it routes straight to the support queue with your account attached.

Company details

Broker of record

CVS Logistics LLC d/b/a GetHaulDirect

Holds FMCSA broker authority MC-123033, USDOT 3176886, with an active BMC-84 surety bond. Named on the Broker Disclosure and Terms per 49 CFR § 371.

Operating company

ETL Group LLC

Doylestown, Pennsylvania. Runs engineering, support, carrier onboarding, and the Stripe Connect platform account.

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